FAQ
Answers for operators and owners.
If you have a unique workflow, reach out and we'll design a plan for you.
Getting Started
What is Restaurant Hub Solution?
Restaurant Hub Solution is an all-in-one partner for restaurant groups. We consolidate your delivery platforms into one tablet, refresh your menu and branding, and provide curated supplies at reseller pricing — all managed through a single portal.
How fast can we go live?
Most locations can be onboarded in 2–3 weeks depending on delivery provider approvals and menu readiness. We handle all the technical integration and staff training during this time.
Delivery Integration
Which delivery platforms do you support?
We integrate with all major platforms including DoorDash, UberEats, Grubhub, Postmates, and regional providers. All orders flow into a single tablet with unified kitchen ticketing.
Do you build POS systems?
No. We are an integrator and reseller, not a POS provider. We unify delivery tablets, configure POS routing to your existing system, and manage kitchen display workflows.
Can you handle menu updates across platforms?
Yes. We sync menu changes, pricing, and availability across all connected delivery platforms from one dashboard. No more logging into 5 different tablets to update a price.
Multi-Location
Can you manage multiple locations?
Absolutely. We support multi-location rollouts with consolidated delivery dashboards, location-specific supply ordering, and centralized reporting for ownership and GMs.
Do you offer enterprise pricing?
Yes. Restaurant groups with 5+ locations qualify for volume discounts on both services and supply orders. Contact us for a custom quote.
Supplies
How does supply ordering work?
Browse our curated catalog, add items to your cart, and submit for a quote. We confirm pricing within 24 hours and coordinate fulfillment with our supplier network. You can track orders and set up recurring restocks from your portal.
Do you handle fulfillment for supplies?
We manage the quote, ordering, and tracking flow. Fulfillment is coordinated with our trusted suppliers and shipped directly to your locations. Most orders arrive within 3-5 business days.
Can I set up automatic reorders?
Yes. Once you establish your baseline usage, we can configure recurring supply orders on a weekly, bi-weekly, or monthly cadence — adjusted seasonally as needed.
Pricing & Billing
How is pricing structured?
We offer flexible plans based on your location count and service needs. Delivery integration starts at $199/month per location. Supply orders are quoted separately with reseller pricing built in.
Are there any long-term contracts?
No. We offer month-to-month agreements with no long-term commitments. We believe our value should keep you, not a contract.
Support
What kind of support do you provide?
Every account gets a dedicated success lead, access to our support desk during business hours, and emergency escalation for critical delivery issues. Enterprise accounts receive 24/7 priority support.
Do you provide staff training?
Yes. Our onboarding includes staff training sessions covering delivery workflows, tablet operation, and supply ordering. We also provide recorded training materials and SOPs for new hires.