Terms of Service

1. Acceptance of Terms

Welcome to Restaurant Hub Solution. By accessing or using our B2B platform for restaurant management and supply ordering (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you (the "Customer" or "you") and Restaurant Hub Solution ("we," "us," or "our").

2. Eligibility

To use the Service, you must:

• Be at least 18 years old
• Represent a legitimate business entity
• Have the authority to bind your organization to these Terms
• Provide accurate and complete registration information
• Comply with all applicable laws and regulations

3. Account Registration

3.1 Account Creation

You must create an account to use the Service. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your login credentials confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Use of Service

4.1 Permitted Use

You may use the Service for legitimate business purposes, including:

• Browsing and ordering restaurant supplies
• Managing restaurant operations
• Communicating with suppliers and support
• Accessing reports and analytics

4.2 Prohibited Use

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to systems
• Reverse engineer or decompile the Service
• Use automated tools to scrape or harvest data
• Impersonate others or provide false information
• Interfere with the Service's operation
• Resell or redistribute the Service without permission

5. Orders and Payments

5.1 Order Placement

When you place an order through the Service:

• You are making an offer to purchase the products
• Orders are subject to supplier acceptance and availability
• We reserve the right to refuse or cancel orders
• Prices are subject to change without notice

5.2 Payment Terms

• Payment is due according to the terms agreed with each supplier
• You are responsible for all applicable taxes and fees
• Late payments may incur interest charges
• We may use third-party payment processors

5.3 Cancellations and Refunds

Cancellation and refund policies are determined by individual suppliers. Contact the supplier directly or use our support system for assistance.

6. Intellectual Property

6.1 Our Rights

The Service, including all content, features, and functionality, is owned by Restaurant Hub Solution and protected by copyright, trademark, and other intellectual property laws.

6.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes. This license does not include any resale or commercial use beyond your internal operations.

6.3 Your Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a license to use, store, and process it as necessary to provide the Service.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

8. Third-Party Services

The Service may integrate with third-party services (suppliers, payment processors, delivery services). We are not responsible for:

• Third-party products, services, or content
• Third-party terms of service or privacy policies
• Availability or performance of third-party services
• Disputes between you and third parties

9. Disclaimers and Warranties

9.1 As-Is Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 No Guarantee

We do not guarantee that:

• The Service will be uninterrupted or error-free
• Defects will be corrected
• The Service is free of viruses or harmful components
• Results from using the Service will meet your requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESTAURANT HUB SOLUTION SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption
• Damages arising from third-party products or services

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Restaurant Hub Solution from any claims, losses, damages, liabilities, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or activities

12. Service Modifications

We reserve the right to:

• Modify or discontinue the Service at any time
• Change features, functionality, or pricing
• Perform maintenance and updates

We will provide notice of significant changes when feasible.

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Service.

13.2 Termination

Either party may terminate these Terms:

• You may delete your account at any time
• We may suspend or terminate your account for violations
• We may discontinue the Service with notice

13.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• We may delete your account and data
• Outstanding payment obligations remain
• Provisions that should survive termination will continue (e.g., limitations of liability, indemnification)

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, contact us at support@restauranthubsolution.com to resolve the dispute informally.

14.2 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

14.3 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

15. General Provisions

15.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

15.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any successor or affiliate.

15.5 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance of the new Terms.

17. Contact Information

For questions about these Terms, please contact us: